Customer Support Specialist

Responsibilities Include:
  • Preparing client invoices, ensuring accurate pricing
  • Sending invoices to clients, ensuring accuracy of recipients
  • Order entry of client orders
  • Research and resolve product issues
  • Scanning & archiving client files
  • Opening and sorting mail
  • Shipping and mailing
  • Filing
  • Other general administrative duties as assigned

Minimum Qualifications:
  • High School diploma or GED
  • Associates degree preferred
  • 1-3 years Customer Service or Clerical experience preferred
  • Previous experience working in an office environment preferred
  • Accurate typing/data entry skills required
  • Proficiency with Microsoft Word & Excel required
  • Proficiency with Outlook or similar Email program required
  • Must be able to handle multiple priorities simultaneously
  • Excellent organizational skills with strong attention to detail required
  • Proven ability to work effectively as part of a team; exhibiting flexibility

Location: Downtown Rochester, NY />

Qualified applicants should send a cover letter and resume to